Technical Support
At Bio-Rad, we pride ourselves on the quality of Technical & Customer Service that we provide to our customers. Each regional office is staffed with experienced scientists trained to answer your questions on all our products. We believe that providing high-quality products and services are the key to customer satisfaction. In support of this goal, we are committed to providing a response in 24 hours or less.
How to Contact Us
Technical inquiries can be made by telephone, fax, or email – simply choose the most convenient option! Please provide as many details as possible, so that we can deal with your request quickly and efficiently.
North America
- Phone: +1 800 424 6723
- Email: antibody_tech_us@bio-rad.com
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Support: Submit Request Form
United Kingdom
- Phone: +44 1865 852 733
- Fax: +44 1865 852 739
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Email:
antibody_tech_uk@bio-rad.com
Germany, Austria, Switzerland,
Netherlands
- Phone: +49 (0) 89 80 90 95 25
- Fax: +49 (0) 89 80 90 95 50
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Email:
antibody_tech_de@bio-rad.com
France
- Phone: +44 1865 852 764
- Fax: +44 1865 852 739
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Email:
antibody_tech_fr@bio-rad.com
Scandinavia
- Phone: +44 1865 852 733
- Fax: +44 1865 852 739
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Email:
antibody_tech_scan@bio-rad.com
Other Countries
- Phone: +44 1865 852 733
- Fax: +44 1865 852 739
- Email: antibody_tech_uk@bio-rad.com
Technical FAQs
Your inquiry may already be answered in our frequently asked questions section. You can check here.
Batch/Lot Specific Datasheets
Access batch/lot specific datasheets online using your product code here.
Recommended Protocols
Bio-Rad has developed a range of recommended protocols for various antibody applications. You can find the complete list here.
Troubleshooting
If an antibody or reagent from Bio-Rad doesn’t work as expected, please refer to our troubleshooting questionnaires and procedure, designed to help you solve the issue. Alternatively, feel free to contact one of our antibody experts.
Antibody Selection Service
Complete, and submit a simple form, that will automatically be sent to our technical support team, who will quickly identify the antibodies that will be best for your experiment.
Abbreviations
We use a number of abbreviations for applications on our Website, in our printed literature, and on datasheets. You can find a full list of all abbreviations we use here.
License Your Antibody
Do you have a great antibody that you would like to share with colleagues? You can make it available through us and gain some valuable, additional income at the same time. Find out more about our simple and flexible licensing procedures by clicking here.
Our Guarantees to You
We stand behind our products and guarantee their quality and performance, so you can be confident about the antibodies you purchase from Bio-Rad. Learn more here.
ISO 9001:2015 Certification
Bio-Rad’s manufacturing site is certified to the quality management standards ISO 9001:2015 for ‘The design, development, manufacture and supply of high quality immunological reagents including custom specific products for the diagnostic and research markets. Learn more here.