Changing to Serve You Better

What this means for you for your antibody orders

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If you have any questions, comments or matters that you would like us to address, please contact us here.

At Bio-Rad, our customers’ needs are at the center of what we do as we strive to improve our ability to provide you with the products and services you need to advance scientific discovery. To continue to do this we are making significant investments to update the systems that drive our business operations in order to serve you better. 

We are pleased to announce that our roll-out of the SAP® Enterprise Resource Planning System will “go-live” on the 1st of July 2019 for all antibody products sold through our Antibody Division (formerly AbD Serotec).

Following the implementation of SAP on 1st of July 2019, there will be number of important changes to be aware of as we improve our operations - for example where you currently purchase antibody products and receive invoices from may change.

This will only affect customers in the regions below. Please click the relevant region to see how these changes will impact you.